Contact Us

 

Are you a software/firmware DEVELOPER?

Are you a Developer with a question about our APIs, SDKs, and/or software coding? If yes, then this page is for you. Click the link above or go to the form at the bottom of this page. 

 


 

 

NOT a developer?

Here are some topics and questions that frequently come in to the HP Developers' Portal:

 
Bulk warranty checking?

HP's Warranty API is being revised for release in late 2021 as part of the HP DaaS program (Device as a Service).

Consider using the manual Warranty webform. It can check 20 serial numbers in a batch.

If you have thousands of devices to check, please click here to send request for a manual Warranty Report.

Printer or laptop not working?

Broken printer or laptop? Go to HP's worldwide support team:  Contact HP

Linux printer?

Thank you for choosing an HP Printer for your Linux setup.

Start on HP's main Linux page: HP Linux Imaging and Printing

Look for a Linux printer driver for your HP printer: 3,000+ Linux drivers

Ask questions on the HP Linux forum on Launchpad

Need shopping advice?

For shopping advice, go to: HP Shopping

Scanner not working on your Mac?

Mac OS 10.15 (named Catalina) broke scanning on some HP printers and scanners. Catalina took MacOS from a 32-bit architecture to 64-bit.

When sending a scan job using HP Easy Scan in macOS Catalina, one of the following messages display on the computer or printer control panel:

  • Automatic Document Feeder is Empty
  • Scan Unsuccessful
  • Preparing to scan

To resolve this issue, update to the latest version of macOS Catalina and HP Easy Scan.

 


 

 

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