Driver wrong version
Using the HP Image Assistant, It tells me that I have an older version of my fingerprint driver and wants me to install the new version.
the problem is that both are the same revision, but the image assistant sees as being old. I have removed the driver from the pc and installed the new service pack directly, I have also tried installing it from the image assistant. it still reports the driver as being out of date. (Versions are the same between what image assistant, the HP driver page, and what is installed)