HP Image Assistant - install.cmd'.Invalid or not found.

6 posts / 0 new
Log in to post comments
Last post
Author
Message
sridhar.allapar...
Posted: 11 November 2021 - 8:34am
HP Image Assistant - install.cmd'.Invalid or not found.

I have been trying to use HPIA.exe to update the drivers and here is the command line that I'm using.

C:\SWSetup\SP121443\HPImageAssistant.exe /Silent /Debug /Operation:Analyze /Selection:All /InstallType:Autoinstallable /ACtion:Install /Category:Drivers,Firmware /ReportFolder:C:\Drivers\logs /SoftpaqDownloadFolder:C:\Windows\Temp\HPIA /Offlinemode:C:\Repository

However, when I checked the "HP Image Assistant.log" I see the below errors. 

11/10/2021 10:25:40 -- Analysis completed
11/10/2021 10:27:50 -- Unable to launch 'C:\Windows\Temp\HPIA\sp134478_IntelThunderboltDriver\install.cmd'.Invalid or not found.
11/10/2021 10:27:50 -- Unable to launch 'C:\Windows\Temp\HPIA\sp135876_IntelRapidStorageTechnologyDriver\install.cmd'.Invalid or not found.
11/10/2021 10:27:50 -- Unable to launch 'C:\Windows\Temp\HPIA\sp135876_IntelRapidStorageTechnologyDriver\install.cmd'.Invalid or not found.
11/10/2021 10:27:50 -- Unable to launch 'C:\Windows\Temp\HPIA\sp134427_SynapticsFS7600WBFTouchFingerprintDriver\install.cmd'.Invalid or not found.
11/10/2021 10:27:50 -- Unable to launch 'C:\Windows\Temp\HPIA\sp135607_HPUniversalCameraDriver\install.cmd'.Invalid or not found.
11/10/2021 10:27:50 -- Unable to launch 'C:\Windows\Temp\HPIA\sp135607_HPUniversalCameraDriver\install.cmd'.Invalid or not found.
11/10/2021 10:27:50 -- Unable to launch 'C:\Windows\Temp\HPIA\sp133085_IntelBluetoothDriver\install.cmd'.Invalid or not found.
11/10/2021 10:27:50 -- Unable to launch 'C:\Windows\Temp\HPIA\sp133048_RealtekHDAudioDriver\install.cmd'.Invalid or not found.
11/10/2021 10:27:50 -- Unable to launch 'C:\Windows\Temp\HPIA\sp133048_RealtekHDAudioDriver\install.cmd'.Invalid or not found.
11/10/2021 10:27:50 -- Unable to launch 'C:\Windows\Temp\HPIA\sp128704_IntelVideoDriverandControlPanel\install.cmd'.Invalid or not found.
11/10/2021 10:27:50 -- Unable to launch 'C:\Windows\Temp\HPIA\sp134311_HPApplicationEnablingSoftwareDriver\install.cmd'.Invalid or not found.
11/10/2021 10:27:50 -- Exiting with exit code: InstallFailed
11/10/2021 10:27:50 -- Saving recommendations as HTML started
11/10/2021 10:27:50 -- Saving recommendations as HTML completed
11/10/2021 10:27:50 -- Saving recommendations as XML started
11/10/2021 10:27:50 -- Saving recommendations as XML completed
11/10/2021 10:27:50 -- Saving recommended SoftPaqs as JSON started
11/10/2021 10:27:51 -- Saving recommendations as JSON completed
11/10/2021 10:27:51 -- Exiting with exit code: 3020

 

Can you please let me know where the issue is?

Thanks,

Sridhar. A

 

Top
Author
Message
TryToDoMyBest
Posted: 16 November 2021 - 8:28am
Re: HP Image Assistant - install.cmd'.Invalid or not found.

Hello

when I run HPIA in offline mode I never use the option " /InstallType:Autoinstallable" and all softpaqs install correctly.

bye

 

Top
Author
Message
sridhar.allapar...
Posted: 22 November 2021 - 3:20pm
Re: HP Image Assistant - install.cmd'.Invalid or not found.

Thank you for reply. I tried without the switch  /InstallType:Autoinstallable still I get same error.  Looks like the issue is with SoftPaq's and the wrapper.exe.

I'm trying on the model "HP EliteBook x360 1040 G7 Notebook PC".

 

Top
Author
Message
nlev
Posted: 17 January 2022 - 11:25am
Re: HP Image Assistant - install.cmd'.Invalid or not found.

Same issue here.

01/17/2022 02:13:40 -- Unable to launch 'C:\ProgramData\HP\HP Image Assistant\HP ZBook Firefly 15 G7 Mobile Workstation\sp136397_HPBIOSandSystemFirmware(S70,S73)\install.cmd'.Invalid or not found.
01/17/2022 02:13:40 -- Unable to launch 'C:\ProgramData\HP\HP Image Assistant\HP ZBook Firefly 15 G7 Mobile Workstation\sp113400_IntelManagementEngineDriver\install.cmd'.Invalid or not found.
01/17/2022 02:13:40 -- Unable to launch 'C:\ProgramData\HP\HP Image Assistant\HP ZBook Firefly 15 G7 Mobile Workstation\sp113400_IntelManagementEngineDriver\install.cmd'.Invalid or not found.
01/17/2022 02:13:40 -- Unable to launch 'C:\ProgramData\HP\HP Image Assistant\HP ZBook Firefly 15 G7 Mobile Workstation\sp135893_HPUniversalCameraDriver\install.cmd'.Invalid or not found.
01/17/2022 02:13:40 -- Unable to launch 'C:\ProgramData\HP\HP Image Assistant\HP ZBook Firefly 15 G7 Mobile Workstation\sp135893_HPUniversalCameraDriver\install.cmd'.Invalid or not found.
01/17/2022 02:13:40 -- Unable to launch 'C:\ProgramData\HP\HP Image Assistant\HP ZBook Firefly 15 G7 Mobile Workstation\sp135768_IntelWLANDriver\install.cmd'.Invalid or not found.
01/17/2022 02:13:40 -- Unable to launch 'C:\ProgramData\HP\HP Image Assistant\HP ZBook Firefly 15 G7 Mobile Workstation\sp136485_IntelBluetoothDriver\install.cmd'.Invalid or not found.
01/17/2022 02:13:40 -- Unable to launch 'C:\ProgramData\HP\HP Image Assistant\HP ZBook Firefly 15 G7 Mobile Workstation\sp135591_RealtekHDAudioDriver\install.cmd'.Invalid or not found.
01/17/2022 02:13:40 -- Unable to launch 'C:\ProgramData\HP\HP Image Assistant\HP ZBook Firefly 15 G7 Mobile Workstation\sp135591_RealtekHDAudioDriver\install.cmd'.Invalid or not found.
01/17/2022 02:13:40 -- Exiting with exit code: InstallFailed

 

Top
Author
Message
jc-hou
Posted: 21 January 2022 - 7:00am
Re: HP Image Assistant - install.cmd'.Invalid or not found.

Is the file there? For example:

'C:\ProgramData\HP\HP Image Assistant\HP ZBook Firefly 15 G7 Mobile Workstation\sp135591_RealtekHDAudioDriver\install.cmd'

 

 

Top
Author
Message
nlev
Posted: 31 January 2022 - 4:55pm
Re: HP Image Assistant - install.cmd'.Invalid or not found.

Yes, install.cmd exists in the location specified. The installation seems to work fine if I run install.cmd manually. I suspect HPIA may be calling the install.cmd file incorrectly for some updates.

Top
Please login to comment