HP support for production issue!

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barryevans
Posted: 14 October 2021 - 3:37am
HP support for production issue!

Hi,

I posted with regards to a production issue with HPIA on this forum on the 6th September and my post has yet to recieve a reply.

It's very frustrating trying to use a tool that clearly has issues, but not being able to get support.

a) Can someone from HP please look at my issue?

b) Is there another more realible way I can get support for issues with HPIA assitant, other thatn posting on a forum and hoping for a reply?

PS. My company sells HP and is a HP Partner

Kind regards,

Barry

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dan.felman
Posted: 18 January 2022 - 2:22pm
Re: HP support for production issue!

Have you tried reaching out to HP Support? there are processes in place at HP to handle s/w tools questions. in any case, what are the specifics of the problem?

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