synchronization failed

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andrea.armellin...
Posted: 9 December 2021 - 5:37am
synchronization failed

Hello

 

I'm having some issues in repository synchronization.

From logs:

Reading the softpaq list for platform 83b2

[ERROR]  Repository synchronization failed: Could not find a data file for this platform.

An error occurred during softpaq synchronization.

The error was: <em>Could not find a data file for this platform.</em>

 

This is happening for 83b2....last week for platform 8549

This cause the repository sync task to fail. I have to delete the filter to get the sync working again

Do you have any suggestions?

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thegoldbering
Posted: 13 December 2021 - 11:12am
Re: synchronization failed

Hi, I'm experiencing the same situation, I'm sorry I cannot provide a solution at this moment since I myself I'm looking for it. I'll try a couple of things and I'll let you know if get somewhere. In the meantime hopefully someone will come up with an answer. -Mark

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andrea.armellin...
Posted: 13 December 2021 - 11:22pm
Re: synchronization failed

The strange thing is that if you try command 'get-softpaqlist -platform 83b2', it works. 

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andrea.armellin...
Posted: 15 December 2021 - 3:20am
Re: synchronization failed

problem persist with latest HPCMSL (1.6.4)

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TryToDoMyBest
Posted: 20 December 2021 - 4:59am
Re: synchronization failed

Hello Andrea

I run Invoke-RepositorySync now , (20 Dec) with these filters, from file .repository\repository.json:

 "Filters":  [
                    {
                        "platform":  "83b2",
                        "operatingSystem":  "win10:1909",
                        "category":  "*",
                        "releaseType":  "*",
                        "characteristic":  "*"
                    },
                    {
                        "platform":  "83b2",
                        "operatingSystem":  "win10:2004",
                        "category":  "*",
                        "releaseType":  "*",
                        "characteristic":  "*"
                    },
                    {
                        "platform":  "83b2",
                        "operatingSystem":  "win10:2009",
                        "category":  "*",
                        "releaseType":  "*",
                        "characteristic":  "*"
                    },
                    {
                        "platform":  "83b2",
                        "operatingSystem":  "win10:21h1",
                        "category":  "*",
                        "releaseType":  "*",
                        "characteristic":  "*"
                    },
                    {
                        "platform":  "83b2",
                        "operatingSystem":  "win10:21h2",
                        "category":  "*",
                        "releaseType":  "*",
                        "characteristic":  "*"
                    },
                    {
                        "platform":  "83b2",
                        "operatingSystem":  "win11:21h2",
                        "category":  "*",
                        "releaseType":  "*",
                        "characteristic":  "*"
                    }
                ],

and I didnt have issue.

with HP CMSL 1.6.4

 

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andrea.armellin...
Posted: 20 December 2021 - 5:36am
Re: synchronization failed

Hello

It's not working. Just tried.

See logs below.

Added filter and started sync....after reading 83b2 I got Could not find a data file for this platform

https://ibb.co/JtzRXRn

 

[2021-12-20T14:21:00.6018595+01:00] -  -  Added filter 83B2 {{ os='win10', osver='21h1 ', category='driver bios firmware', release='*', characteristic='*' }} [2021-12-20T14:21:14.1311665+01:00] -  -  Repository sync has started [2021-12-20T14:21:14.6338143+01:00] -  -  Reading the softpaq list for platform 828c [2021-12-20T14:21:18.6987194+01:00] -  -  softpaq list for platform 828c created [2021-12-20T14:21:21.6858606+01:00] -  -  Reading the softpaq list for platform 859c [2021-12-20T14:21:24.2272100+01:00] -  -  softpaq list for platform 859c created [2021-12-20T14:21:26.2866232+01:00] -  -  Reading the softpaq list for platform 87e1 [2021-12-20T14:21:30.3870875+01:00] -  -  softpaq list for platform 87e1 created [2021-12-20T14:21:32.4236515+01:00] -  -  Reading the softpaq list for platform 8549 [2021-12-20T14:21:35.8731068+01:00] -  -  softpaq list for platform 8549 created [2021-12-20T14:21:37.9767204+01:00] -  -  Reading the softpaq list for platform 83b2 [2021-12-20T14:21:40.6484645+01:00] -  -  [ERROR]  Repository synchronization failed: Could not find a data file for this platform. [2021-12-20T14:21:41.0224834+01:00] -  -  An error occurred during softpaq synchronization. [2021-12-20T14:21:41.0244853+01:00] -  -    [2021-12-20T14:21:41.0254857+01:00] -  -  The error was: <em>Could not find a data file for this platform.</em> [2021-12-20T14:21:41.0274851+01:00] -  -    [2021-12-20T14:21:41.0284838+01:00] -  -  Details: [2021-12-20T14:21:41.0294835+01:00] -  -  <pre><hr/>

[2021-12-20T14:21:41.0314829+01:00] -  -  

[2021-12-20T14:21:41.0324827+01:00] -  -  Status         : UnknownError

[2021-12-20T14:21:41.0334827+01:00] -  -  Response       : 

[2021-12-20T14:21:41.0354852+01:00] -  -  Message        : Could not find a data file for this platform.

[2021-12-20T14:21:41.0364863+01:00] -  -  Data           : {}

[2021-12-20T14:21:41.0374843+01:00] -  -  InnerException : 

[2021-12-20T14:21:41.0384830+01:00] -  -  TargetSite     : 

[2021-12-20T14:21:41.0404835+01:00] -  -  StackTrace     : 

[2021-12-20T14:21:41.0414832+01:00] -  -  HelpLink       : 

[2021-12-20T14:21:41.0424829+01:00] -  -  Source         : 

[2021-12-20T14:21:41.0444851+01:00] -  -  HResult        : -2146233079

[2021-12-20T14:21:41.0454872+01:00] -  -  

[2021-12-20T14:21:41.0464842+01:00] -  -  

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TryToDoMyBest
Posted: 21 December 2021 - 12:16pm
Re: synchronization failed

Ciao Andrea

 

could you try , just for testing,  to avoid to use the softpaq categories driver , bios adn firmware and see if in this way works ?

bye

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andrea.armellin...
Posted: 21 December 2021 - 12:43pm
Re: synchronization failed
Ciao Already did. Deleted cache too. I also tried to rename .cab files with 83b2 references in repository folder....
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TryToDoMyBest
Posted: 21 December 2021 - 1:27pm
Re: synchronization failed

ciao Andrea

 

does it works if you try 

get-softpaqlist -platform 83b2 -os win10 -osver 21h1 -category driver | format-table

the cab file is the same used by Invoke-RepositorySync

bye

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andrea.armellin...
Posted: 22 December 2021 - 3:26am
Re: synchronization failed

yes, this command works....

 

PS C:\Source\Softpaqs\Repository> get-softpaqlist -platform 83b2 -os win10 -osver 21h1 -category driver | format-table

id       Name                                                Category                                   Version
--       ----                                                --------                                   -------
sp135963 Intel Rapid Storage Technology Driver               Driver - Storage                           17.11.0.1000
sp135922 AMD Video Drivers and Control Panel                 Driver - Graphics                          21.10.26.06
sp135779 Intel Management Engine Driver                      Driver - Chipset                           2112.15.0.2221
sp135732 HP Application Enabling Software Driver             Driver - Enabling                          1.37.2560.0
sp135683 Realtek RTL8xxx Series Bluetooth Driver             Driver - Network                           1.0.0.130
sp135655 Intel NIC Driver                                    Driver - Network                           12.19.1.37
sp135619 HP XMM7360 WWAN Driver                              Driver - Network                           9.4.582
sp134384 Realtek RTL8xxx Wireless LAN Drivers                Driver - Network                           6001.0.10.33...
sp134377 NXP NFC Driver                                      Driver - Network                           12.0.6.0
sp134337 All Docks - Ethernet Driver                         Driver - Network                           2.0.1.1
sp133131 Intel Thunderbolt 3 Secure Connect                  Driver - Chipset                           1.41.1193.0
sp133085 Intel Bluetooth Driver                              Driver - Network                           22.70.2.1
sp123564 Intel WLAN Driver                                   Driver - Network                           22.70.0.6
sp119373 Conexant HD Audio Driver                            Driver - Audio                             8.65.319.170
sp115295 Intel Video Driver and Control Panel                Driver - Graphics                          27.20.100.9416
sp115288 HP Hotkey Support - UWP                             Driver - Keyboard, Mouse and Input Devices 8.10.14.1
sp113541 DisplayLink Graphic Driver                          Driver - Graphics                          10.1.2691.0
sp113523 HP Pointing Device Driver                           Driver - Keyboard, Mouse and Input Devices 18.0.34.0
sp112848 Alcor Micro Smart Card Reader Driver                Driver - Storage                           1.9.11.1300
sp111208 Conexant HD Audio Driver-Kaby Lake                  Driver - Audio                             8.65.319.160
sp110164 Intel NIC Driver                                    Driver - Network                           12.19.0.10
sp110163 Synaptics VFS7552 WBF Touch Fingerprint Driver      Driver - Keyboard, Mouse and Input Devices 5.5.27.1099
sp105587 HP Universal Camera Driver                          Driver - Keyboard, Mouse and Input Devices RTK20118.SPS...
sp104363 HP Wireless Button Driver                           Driver - Keyboard, Mouse and Input Devices 2.1.14.1
sp101171 Intel Chipset Installation Utility                  Driver - Chipset                           10.1.18243.8188
sp101164 HP Elite Thunderbolt 3 Dock – Audio Driver          Driver - Audio                             1.31.36.37
sp99465  Intel Sensor Hub Driver                             Driver - Chipset                           3.10.100.4101
sp96954  Intel Serial IO Driver                              Driver - Chipset                           30.100.1914.3
sp95765  HP Universal Camera Driver                          Driver - Keyboard, Mouse and Input Devices RTK20082.SPS...
sp95216  Intel Dynamic Platform and Thermal Framework Driver Driver - Chipset                           8.5.10103.7263
sp87653  Realtek RTL8xxx Series Wireless LAN Drivers         Driver - Network                           2023.66.319....
sp81735  HP lt4132 Mobile Broadband Drivers                  Driver - Network                           14.1803.10.1

adding the filter....

 

PS C:\Source\Softpaqs\Repository> Add-RepositoryFilter -os ‘win10’  -osver '21H1 '-platform ‘83b2’
PS C:\Source\Softpaqs\Repository> Invoke-RepositorySync
The remote server returned an error: (404) Not Found.
Repository synchronization failed: Could not find a data file for this platform.

 

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TryToDoMyBest
Posted: 22 December 2021 - 7:17am
Re: synchronization failed

Ciao Andrea

Could youcheck what is written in repository.json ?

 

you  should find

                    {
                        "platform":  "83b2",
                        "operatingSystem":  "win10:21h1",
                        "category":  "*",
                        "releaseType":  "*",
                        "characteristic":  "*"
                    },

 

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andrea.armellin...
Posted: 22 December 2021 - 8:44am
Re: synchronization failed
{
    "DateCreated":  "2021-07-22T12:35:30.2563339",
    "DateLastModified":  "2021-12-22T17:40:59.5210828",
    "CreatedBy":  ,
    "ModifiedBy":  ,
    "Filters":  [
                    {
                        "platform":  "828C",
                        "operatingSystem":  "win10:21h1",
                        "category":  "driver bios firmware",
                        "releaseType":  "*",
                        "characteristic":  "*"
                    },
                    {
                        "platform":  "859C",
                        "operatingSystem":  "win10:21h1",
                        "category":  "driver bios firmware",
                        "releaseType":  "*",
                        "characteristic":  "*"
                    },
                    {
                        "platform":  "87E1",
                        "operatingSystem":  "win10:21h1",
                        "category":  "driver bios firmware",
                        "releaseType":  "*",
                        "characteristic":  "*"
                    },
                    {
                        "platform":  "8549",
                        "operatingSystem":  "win10:21h1",
                        "category":  "driver bios firmware",
                        "releaseType":  "*",
                        "characteristic":  "*"
                    },
                    {
                        "platform":  "83b2",
                        "operatingSystem":  "win10:21h1 ",
                        "category":  "*",
                        "releaseType":  "*",
                        "characteristic":  "*"
                    }
                ],
    "Notifications":  {
                          "server":  "",
                          "port":  25,
                          "tls":  false,
                          "addresses":  null,
                          "username":  "",
                          "password":  "",
                          "from":  "softpaq-repo-sync@CAMPAGNOLO.LOCAL",
                          "fromname":  "Softpaq Repository Notification"
                      },
    "Settings":  {
                     "OnRemoteFileNotFound":  1,
                     "ExclusiveLockMaxRetries":  10,
                     "OfflineCacheMode":  "Enable",
                     "RepositoryReport":  "CSV"
                 }
}

below the content of repository.json with the filter

 

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TryToDoMyBest
Posted: 22 December 2021 - 9:20am
Re: synchronization failed

Ciao Andrea

I understood the mistake.

if you read with attention for 83b2 the line , you can see there is a space between 21h1 and " because you used 

Add-RepositoryFilter -os ‘win10’  -osver '21H1 '-platform ‘83b2’

 

"operatingSystem":  "win10:21h1 ",

so you have to pay at least one good beer , next time I pass near Vicenza, I was there at begin of December.  cant' ask for a discount on a  bike because , considering my age ,  I need an e-bike if the road is not flat :D 

Bye

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andrea.armellin...
Posted: 10 January 2022 - 5:11am
Re: synchronization failed

I resolved!!!!!

I've added 2 filters for 83b2

Once without category and once with category.

Started sync and got the error.

So, I open repository.json with notepad and I deleted the rows regarding the filter without category specified

{                         "platform":  "83b2",                         "operatingSystem":  "win10:21h1",                         "category":  "*",                         "releaseType":  "*",                         "characteristic":  "*"                     }

Saved the file and sync again, now without errors. All sp for 83b2 where downloaded

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andrea.armellin...
Posted: 23 December 2021 - 12:38am
Re: synchronization failed

mmm....we have to wait for the beer or the discount :)

Yes, a wrong space was there (I'm a big salami). I removed the space...

PS C:\Source\Softpaqs\Repository> Add-RepositoryFilter -os ‘win10’ -osver '21H1' -platform ‘83b2’ -category driver,bios,firmware
PS C:\Source\Softpaqs\Repository> Invoke-RepositorySync
The remote server returned an error: (404) Not Found.
Repository synchronization failed: Could not find a data file for this platform.

and json

                    {
                        "platform":  "83b2",
                        "operatingSystem":  "win10:21h1",
                        "category":  "driver bios firmware",
                        "releaseType":  "*",
                        "characteristic":  "*"
                    }

 

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TryToDoMyBest
Posted: 12 January 2022 - 5:35am
Re: synchronization failed

Andrea , then I can come to Vicenza for the beer ?

 

bye

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andrea.armellin...
Posted: 12 January 2022 - 9:02am
Re: synchronization failed

Sure, you will be welcome :)

Another question...do you know if HP 840 G4 will get drivers update for W10 21h2....at the moment i got error to get the softpaq list, and the sync fail, if I had the filter.

I updated some 840 to 21h2 and I would like to automatize the drivers update. Without the filter (and consequently without the cab in the offline repository) the update with Hp Image assistant fail....I was hoping it could recover the drivers for 21h1, which are the same, but that doesn't happen 

get-softpaqlist -platform 828c -os win10 -osver 21h2 -category driver | format-table
The remote server returned an error: (404) Not Found.

 

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TryToDoMyBest
Posted: 12 January 2022 - 12:20pm
Re: synchronization failed

Hello Andrea

adding some baccalà from "il Ceppo" to the beer, see this command:

 

Get-HPDeviceDetails -platform 828c -oslist | format-table

and you will see that Win10  21H2 is not supported, I can suggest to use driver for 21H1.

it doesn't mean that 21H2 will not work , but you can use 21H1 driver or newer driver provided by MS via Windows Update. 

bye

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