What content needs to go in the "HP Client Support Tools" and "BCU" packages for MIK?

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mwknxcov
Posted: 27 May 2021 - 6:49am
What content needs to go in the "HP Client Support Tools" and "BCU" packages for MIK?

I recently upgraded MECM to v2103 and upgrade MIK to v4.4. One of these actions must have removed the content source folders for the previously created package of both the HP Client Support Tools and the HP Client BIOS Configuration Utility.

They had both been auto-created at these source folder locations:

  • \\<CM_Site_Server>\SMS_COV\OSD\Lib\Packages\Deployment\HP\Client\HWConfig\BCU\
  • \\<CM_Site_Server>\SMS_COV\OSD\Lib\Packages\Deployment\HP\Client\SupportTools\

Neither path exists anymore, and I need to know what exactly to extract to these source folders to recreate the content. I see that sp113831 is the current MIK client softpaq. Do I need to place "sp113831.exe" in the "SupportTools" directory, or does it need to be extracted, and the "setup.exe" and "P00ZRTB2.cva" files placed in "SupportTools"? What about the BCU?

Thanks.

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mwknxcov
Posted: 27 May 2021 - 12:22pm
Re: What content needs to go in the "HP Client Support Tools"...

Should also add that running a repair install on the MIK do not recreate this package content.

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lotus
Posted: 1 June 2021 - 6:27pm
Re: What content needs to go in the "HP Client Support Tools"...

You can try uninstall and re-install MIK to have BCU and the support tool packages, verify then distribute them to the appropriate distribution points. Thanks.

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mwknxcov
Posted: 9 June 2021 - 11:42am
Re: What content needs to go in the "HP Client Support Tools"...

No change after uninstall and reinstalling. What content needs to go in these packages? Extract the MIK Client softpaq?

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pemoel
Posted: 16 June 2021 - 4:44am
Re: What content needs to go in the "HP Client Support Tools"...

This is what i have in Client Bios Config util

And this

I don't have the Client Support Tolls package in SCCM, only BCU, but the files are still there

Regards

Per

 

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pemoel
Posted: 16 June 2021 - 4:46am
Re: What content needs to go in the "HP Client Support Tools"...

Bugger...., no pics :(

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pemoel
Posted: 16 June 2021 - 4:53am
Re: What content needs to go in the "HP Client Support Tools"...

If you want me to zip and send it, throw in a mailadress

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mwknxcov
Posted: 28 June 2021 - 8:55am
Re: What content needs to go in the "HP Client Support Tools"...

Could you confirm whether the "client" package content is the same thing as what's in sp113831? (https://www.hp.com/us-en/ads/clientmanagement/download.html)

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