Mobile Scan SDK in combination with HP ePrint

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tvandien
Posted: 11 April 2017 - 2:30am
Mobile Scan SDK in combination with HP ePrint

Hello,

We are experiencing an issue with our software that combines the HP ePrint app with the Mobile Scan SDK on Android 5. It works properly on Android 6.

If we just use ePrint on Android 5, it works fine. However, if we use the Scan SDK, and then try to print via ePrint, the app cannot find the nearby printer. Is this a known issue? Are there any known solutions?

We're thinking it might be related to the order of commands executed in the SDK. When is the correct time to call 'stopBrowsing'?

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hal.hansen@hp.com
Posted: 28 August 2017 - 8:27am
There are no known

There are no known interactions between the MobileScanSDK and the ePrint app.  We will continue to investigate.

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sistemasti4@gma...
Posted: 3 February 2019 - 4:29am
I'm facing the same problem,

I'm facing the same problem, I've done everything and I can not solve it. Visconde de Mauá

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