Can't generate secret key

2 posts / 0 new
Last post
Author
Message
joel.wakefield@...
Posted: 5 December 2018 - 3:21pm
Can't generate secret key

The instructions to generate a secret key from my PrintOS account don't work.  When I go to "Application Connectors" tab, there is no option to add a new connector.  This may be a side-effect of having a multi-customer account.  I am a field service engineer for HP indigo and can view the status of all of my customers, however, only one customer account at a time.  I'm trying to create a query to each of my customer accounts and shows current daily impression data for each machine on a dashboard.  As far as I know PrintOS mobile app and web app cannot do this.

Question to developers of printOS: Would I need a secret key for each customer account?

Thanks for the PrintOS mobile app, it really helps me keep tabs on the productivity of my customer's machines.

Top
Author
Message
cstevens
Posted: 8 March 2019 - 2:40pm
Key/Secrets are assigned to a specific PSP

Sorry for the late for this resposne.  Key/Secrets are linked to a specific Print Service Provider account, so you would need to be inside a PSP account with administrative privledges in order to generate a new Key/Secret.

 

Since a Key/Secret will route data/orders etc. to a specific account it's not possible to create a Key/Secret which covers multiple accounts.   If you don't have the ability to context-switch into each customer account to generate the Key/Secret then you'll need to request this from each of your accounts.

This information would most likely be available over the Print Beat API, but I belive they would need to setup a KPI with this information.

Top
Please login to comment