Unstable card reader of the MFP

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york
Posted: 28 September 2020 - 12:27am
Unstable card reader of the MFP

Hi,

We have a problem that has troubled us for a long time.

The card reader of the MFP cannot be connected to the multifunction printer, and sometimes it is offline.

The user's card swiping is a failure, We tried turning off the MFP but the error still.

We must call RegisterOwnedAccessory API to reset it, then the problem was solved.

We have a debug mode log file(JPBRN5M2DX_9_8_2020.jdp), how to upload the file ?

Many thanks

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