SmartStream Designer Data Retention

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DanAlderman
Posted: 6 October 2017 - 4:32am
SmartStream Designer Data Retention

Hello,

 

Apologies if this is the wrong place to post, but I have a question regarding data retention when using SmartStream Designer in Adobe InDesign.

 

When attaching a data file to an InDesign file, SmartStream Designer will retain all of the data without that file.

 

This is a security concern for us, as it means even if we delete the data file, the InDesign file still holds all of the information and it can be exported back into a data file.

 

Is there any way of turning this feature off/a script that we can run to delete the data from the template, but leaving the SmartStream headers intact?

 

We have Enfocus Switch if that could help at all.

 

Thanks,

 

Dan

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adrianosluz@ter...
Posted: 1 November 2019 - 3:53pm
Did you solve yout problem?

Hi Dan,

Did you solve your problem?

We have the same problem here in the company and if you have solved it would be very grateful if you could share the solution

greetings

Hospedagem de Sites

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DanAlderman
Posted: 4 November 2019 - 12:03am
Hi there,

Hi there,

In the end, we just set up the templates with blank csv files.

When we needed to output the data we would import the data file but not save the template afterwards.

Not the best solution, but the only thing we could think of in the face of receiving no support from HP on the issue...

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cstevens
Posted: 4 November 2019 - 8:56am
Hello and sorry for the delay

Hello and sorry for the delay.  I didn't see the original post on this thread so I appologise for not responding.  This issue isn't related to any of our SDKs so there isn't much I can help with unfortuantely, but I'll forward this issue to the SmartStream Designer team.   Did you try escalating this by opening a call with support?

Regarding the data retention are you exporting this as an HPD file, or having Designer produce an output file each time you process a job?

The solution you came up with would be my suggestion (export an HPD template with no data, then drop the data in a hotfolder on the DFE to process).  If this isn't what you want to see can you describe the behaviour you'd like to see?  

You could use Enfocus Switch and the VDP Configurator to do something similar where you generate an HPD with no data and use a data file in Switch to generate the composed output.  That should also prevent any retention of data.

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DanAlderman
Posted: 8 November 2019 - 3:52am
Hi Chad,

Hi Chad,

That's okay - we were content enough with our solution that we didn't follow up/escalate the original question and I appreciate that it falls outside of your ususal remit. 

We're exporting to PDF from SmartSteam rather than HPD.

What you've described via Enfocus Switch and the configurator is essentially what we're doing but with PDFs, so it's good to know we're following the official(ish!) recommendations.

If you hear back from the Designer team I'd be interesting in knowing what their suggestion is.

Thanks Chad,

Dan

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cstevens
Posted: 8 November 2019 - 9:35am
Future feature possibility

Hello Dan,

    I escallated this to the Designer team after my last response and they've added new enhancment stories to clear data out when exporting templates.  I don't have any commitment as to when this might be implemented, but hopefully in a future release there will be an option to do this.

   Thank you for your patience on this issue and let me know if there's anything else I can do to assist.

Chad

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