Virtual Test Laboratory (VTL)

The Virtual Test Laboratory (VTL) is a testing environment setup to allow HP’s ISV Development partners to remotely test their applications on HP printing and scanning devices.

It consists of a collection of printing and scanning devices set up to be accessed remotely via a secure network connection. Robots and real time cameras are set up at each device, to allow for real-time viewing and controlling the devices from the developers’ local workstation. Special software has been developed to manage provisioning of the devices and control of the attached robots.

Benefits

The VTL provides access to a greater number of HP devices which can be temporarily used by development partners to test new application development efforts and reproduce errors for issues customers face with certain solution stacks.

The VTL overcomes limitations related to device access and allows for more thorough testing on a variety of HP devices.

The VTL helps to overcome variations that exist between different product families and FW designs.

Watch the Video

Fees

Note: Access to the VTL is currently free but limited to developers who have at least one approved app in the App Center.

Effective November 1, 2023, access to the VTL will be available to all HP App Center account holders on a “per use” fee basis, providing a full-service offer with no upfront investments, no maintenance fees, no break/fix headaches, and no consumables cost.

Booking ItemItem DescriptionUnit Cost
MPF/Printer: 1-2 Day BookingPrinter or MFP Booking$75 Per Day
MPF/Printer: 3-5 Day BookingPrinter or MFP Booking$50 Per Day
MPF/Printer: 6 or More Day BookingPrinter or MFP Booking$40 Per Day
Install Card ReaderLab Engineer to Connect an External Card Reader to a Printer (X3D03A and Y7C07A Readers Available) $15
Volume Performance PrintingLab Engineer Replenishes Input Tray(s) with 500 Additional Pages$10
Assisted FW Version ChangeLab Engineer Assisted Firmware Upgrade/Downgrade$62
Remote Assistance: Duration Less Than 10 MinutesLab Engineer Feeds Paper into the ADF or Flatbed and/or Empties Output Bin$10
Concierge Lab Engineer Assistance: Duration 30 MinutesLab Engineer Provides Testing Help as Needed$25
AWS VPN InstanceSetup for AWS Virtual Environment$300
MS Azure VPN InstanceSetup for MS Azure Virtual Environment$300
Advanced VPN InstanceSetup Routing to Developer's Network$600

How it will Work

We are in the process of implementing a credit card-based checkout process but it will still take some months until it is up and running. However, you can start using the lab and we we will collect usage data on each booking.  At the end of a 6 months period this data will be compiled to show your Company’s total VTL usage and services used.  A fee, as determined by the VTL Price List, will be applied to each record to specify the cost.  Each of these costs will be added together, resulting in a consolidated bill sent to you as shown below.

Get Access

  1. Read the Quick Start Guide
  2. Access the VTL Login page here
  3. Click on "Sign in with HPID" and sign in using your App Center login credentials